Posts Tagged ‘personality trainer’

Anita Brooks FreshFaith Blog Moved

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Anita Agers-Brooks is a Business Coach, Certified Personality Trainer, Productivity Specialist, Certified Team Training Facilitator, Marketing Specialist, national speaker, and author. She lives in Missouri with her husband Ricky.

She’s passionate about business with integrity, healthy relationships, and issues of identity. She travels the country teaching others from her personal experiences and research.


Personality at Work

Telling me to relax is like telling me not to breathe. My driving personality is motivated by what I accomplish. Not only do I want to do a lot, but my Powerful Personality wants to do it the fast way. Especially at work.

I also believe if you can’t remember something it doesn’t do you any good. That’s why I appreciate Marita Littauer Noon’s simple labels for personality analysis. I’ve been able to teach others to recognize why they are who they are at work. It also enables me to help them interpret foreign personality languages. But more on that another time.

Wired That Way

The secondary side of my nature is the Popular Personality. No matter where I go, including the workplace, I have an innate need to do things the fun way.

Polar opposite to my fun-side is the Perfect Personality. This sensitive type thrives on doing things the right way at work. This is critical, so they can measure success or failure.

Diametrically different from my driving temperament is the Peaceful Personality. They require a work environment that offers short lists to enable them to do things the easy way. Employers would do well to remember this is more than a want — it’s essential to their ability to produce.

No matter what personality God has given us, we all have strengths and weaknesses. We often spend more waking hours at work than any other place. Knowing who we are, why we behave as we do, what drives us, where we will most likely flourish, and when we are at optimum performance helps us improve. We all have a place in our business or work, the key is finding how we fit.

What are your personality gifts? Are you working in a climate that allows you to use them?

Anita FreshFaith @ Work

1 Corinthians 12:6 (NIV)

There are different kinds of working, but in all of them and in everyone it is the same God at work.

Anita Agers-Brooks is a Business Expert, Certified Personality Trainer, Communications Specialist, national speaker, and writer. She lives in Missouri with her family.

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Rewards That Work

Yesterday, I promised the final formula for rewarding those at work or at home. Blending my experience as a Certified Personality Trainer, with intense study of The Five Love Languages by Gary Chapman, and mixing in the flavor of gender, I’ve come up with an almost fool-proof system that works. Here’s a brief synopsis of how to give something meaningful to your recipient, and assure appreciation for your efforts. You might even get a thank you.

Popular Sanguine/Physical Touch — For the Girls

So far, my research shows these girls do just want to have fun. They respond to appropriate physical touch — they’re the huggers in the bunch. Often, this is all it takes to make them sparkle. If you speak a Popular Sanguine’s Love Language of Physical Touch, a pat on the arm, a quick rub on their shoulder, or a big hug, you’ll secure their loyalty. Let them plan a party, and they’ll cheerlead for weeks.

Popular Sanguine/Physical Touch — For the Boys

Girls aren’t the only ones who want to have fun, boys of this driving personality are motivated by something exciting to look forward to as well. For them, it might mean going to a ball game with his crew. A slap on the back while you compliment his good work go will energize him for weeks.

Powerful Choleric/Words of Affirmation — For Women

A Powerful personality needs to know you appreciate their ethics and hard work. They respond well to a note of gratitude, crediting them for their part in positive outcomes. Show your confidence in their abilities by giving them a leadership role in a project, and watch them shine.

Powerful Choleric/Words of Affirmation — For Men

Like their female counterparts, men of power also like words of affirmation, but don’t necessarily need it written down. Give them a problem and ask them how they would solve it. This challenge is its own reward for a man driven by the need to succeed.

Perfect Melancholy/Quality Time — Ladies’ Choice

Opposite of the Popular personality, the Perfect Melancholy takes life seriously. They prefer privacy, shy away from physical touch, but appreciate time spent, as long as it’s quality. Attracted to the finer things in life, take them to a meal at a nice restaurant, give them tickets to a concert of their choice, or send them on a relaxed retreat where they can enjoy nature.

Perfect Melancholy/Quality Time — Man’s Choice

Melancholy men also prefer a quiet respite for rewards. Find out if they enjoy fishing, hunting, bird-watching, or some other outdoor activity where they can soak up the sounds of the great outdoors. Depending on his preferences, this man might enjoy an evening of classical music. An orderly place to rest will rejuvenate them for the next task ahead.

Peaceful Phlegmatic/Acts of Service — For Her

The peaceful woman enjoys giving to others, but often, others fail to notice this generous soul does most of the giving. Return the favor. Give her permission to sit a spell, and wait on her foot and hand. She also tends to be the listener in most conversations, so surprise her with an offer to listen while she talks, and then keep your mouth closed. You’ll receive her graceful appreciation.

Peaceful Phlegmatic/Acts of Service — For Him

Take him to lunch, just the two of you, and ask for his perspective on some of the problems you face. This watcher of the world may surprise you with his insights. Tapping into his wisdom will endear him to you forever. Show your deep respect for his value as a human being, and watch him unfold like a sprout shooting through a warm, spring soil. Offer to work side-by-side with him on a task, and the sprout will grow into a strong stalk.

Every personality needs a personalized reward. It isn’t rocket science, but it does require a bit of thoughtful effort on your part. However, you will receive as much, or more, than you give. But the harvest you reap will prove the effort was worth your time.

Do you take the time to give individualized rewards? Do you think they’re beneficial?

Anita FreshFaith @ Work

Jeremiah 17:10 (NIV)

“I the LORD search the heart and examine the mind, to reward each person according to their conduct, according to what their deeds deserve.”

Anita Agers-Brooks is a Business Coach, Certified Personality Trainer, Communications Specialist, speaker, and writer. She lives in Missouri with her family.

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Rewards That Work — On the Job and at Home

Have you ever wanted to reward someone, maybe an employee, or even your spouse or child, but didn’t get the response you were hoping for? Were you perplexed by a yawn, a blank stare, or a ho-hum thank you? Wouldn’t you prefer a warm smile or a pleasant look of surprise?

Do you wonder how to pierce the veil of a lackluster response when your desire is to appreciate and motivate?

As a Certified Personality Trainer and Human Resource Manager, I spend a great deal of time looking for these answers. And the benefits of knowing how to reward properly follows me home to my family at night. We’re all human, but we don’t all react the same.

So here’s the secret formula I use to bless people who’ve blessed me:

I mix one part personality, one part love language, and one part gender. Blend carefully, and reward accordingly.

But where do you find all these ingredients? The gender thing’s easy enough to figure out, but personality and love languages? To start, let’s pull one thing out at a time.


Popular Sanguine — Needs something fun to play

Powerful Choleric — Needs something adventurous to do

Perfect Melancholy — Needs something artistic to absorb

Peaceful Phlegmatic — Needs a restful escape

Love Languages

Words of affirmation

Quality time

Receiving gifts

Acts of service

Physical touch

But knowing what to put in is only part of the formulation. If you don’t know how to measure properly, the chemistry still doesn’t work. Tomorrow I’ll share the final equation. When mixed well, it gives the recipient a boost and should reward you with sparkling eyes and an appreciative smile. Or maybe a look of surprise.

How do you show appreciation?

Psalm 62:12 (NIV)

…and with you, Lord, is unfailing love”; and, “You reward everyone according to what they have done.”

Anita Agers-Brooks is a Business Expert, Certified Personality Trainer, Communications Specialist, speaker, and writer. She lives in Missouri with her family.

Contact her via or


Employee Rewards that Work

Two weeks ago, I traveled the state of Florida from the Panhandle down to North Captiva Island, training owners, managers, and employees in the hospitality industry. As usual, familiar questions were asked.

  1. “Should I reward my employees publicly or privately?”
  2. “Is it better to give everyone the same reward, or should I make some different?”
  3. “Do any rewards really work?”

In my experience as a Certified Personality Trainer, General and Human Resource Manager, as well as a Training Facilitator, I’ve tried many reward programs, but only one formula works. Invest the time and energy in learning who your employees are, and reward them accordingly. Based on years of research and practice, I’ll share the answers I gave in Florida.

  1. It depends on the employee’s natural personality, whether you should offer a public or private reward. Some are embarrassed when called out in front of the crowd, while others flourish under the attention. How do you know what the individual wants? Simply ask if they are uncomfortable with public acknowledgement. You’ll probably get your answer before they speak. Shy types will shade beet before opening their mouths to stutter through an answer.
  2. I definitely don’t think cookie-cutter reward systems work. At least they haven’t for me. Again, ask the individual about their hobbies, what they like to do in their free time, what’s meaningful to them.
  3. The Five Love Languages by Gary Chapman is one of those books that changed my life. You might find it odd to know I not only use the information in my personal life, but also customized it for rewards that work with employees. I’ve actually integrated it with gender knowledge and the four basic personality types to create a unique motivational program.

Tomorrow, I’ll lay out my reward formula. Infusing personality, love languages, and gender, I’ll let you in on a secret system that can help any manager who needs help with motivation.

Remember, employees need money, but though it’s appreciated, rarely is it remembered after the money is spent. This program speaks to intrinsic motivators embedded deep within the human soul. There is no magic solution, quick-fix, or perfect outcome, but you can greatly improve attitudes with longer lasting results.

What reward systems do you use? What works? What doesn’t in your organization?

1 Corinthians 3:8 (NIV)
The one who plants and the one who waters have one purpose, and they will each be rewarded according to their own labor.


Anita Agers-Brooks is a Business Expert, Certified Personality Trainer, Communications Specialist, speaker, and writer. She lives in Missouri with her family. Contact her via or

It’s All in How You Perceive It

Since we’re talking personality clash, I thought a fun video would help. It’s all in how you perceive it!

Clash of the Personalities Pt. 2

Shortly after that first clash, my partner and I discovered a week-long leadership certification program, and we quickly signed up. One short segment caught my attention — the Meyers-Briggs Type Indicator. I left knowing the difference in personality between Tom and Cathy held the key to their conflict.

I spent the next few days studying personality types, reflecting on Tom and Cathy’s body language, verbiage, and emotional reactions. And I developed a theory.

If I were to assign seats, intentionally placing more space between my two antagonists, it might cushion some of the outbursts. Next, I created a strategic plan for how to change the process so interactions between participants were guided, instead of allowing a free-fall. Then I worked on the last piece of my puzzle. Carefully using specific word selections when I spoke to Cathy or Tom. Taking my infantile knowledge of personality, and using it to address intrinsic needs that the individuals themselves might not understand.

When the next meeting date arrived, I nervously worked to make sure everything was in place. I studied my notes for the umpteenth time, arranged name cards in measured distance from the edge of the table, and sipped water for my dry throat. A few minutes before our scheduled start time, the members filed in and found their assigned place to sit.

It didn’t take long for the first dig to fly from Cathy’s mouth. Tom’s shoulders stiffened as he prepared for battle. But I intervened. I cleared my throat and said, “Time for an icebreaker.”

My pre-arranged activity was designed with these two in mind. My partner doled out a copy of the same image to everyone in the group. We asked them to spend thirty seconds and note silently all the detail they could see. When the time was up, we had them go around the room and share. As expected, the room was almost divided in half. One segment saw a young, beautiful woman with smooth skin, dressed stylishly. The other people described an old hag, also dressed stylishly, but with craggy facial features.

But how could they look at the same image and see such opposite details? This enabled me to go to the heart of our message. Facts don’t change, but perception can. And different personalities often perceive the same facts in opposite ways.

We didn’t fix our personality clash in one meeting, but it was the first layer in a foundational plan. Over time, our polar opposite executives came to respect each other’s differences, even if they didn’t necessarily like the approach. Our team went on to achieve far beyond what we hoped when we first came together. And I started on a life-long quest to study human personality. Little did I know, it would change my life in meaningful ways, especially when the information saved my marriage.

What about you? Are there people who view the same set of facts as you, but see a totally different picture? How does it make you feel?

AnitaFreshFaith @ Work

(Sorry, can’t get my iPad to load my picture,  so here’s a link to the image I used in that meeting.)

Anita Agers-Brooks is a Business Expert, Certified Personality Trainer, Communications Specialist, speaker, and writer. She lives in Missouri. Contact her via or

1 Corinthians 12:6 (NIV)

There are different kinds of working, but in all of them and in everyone it is the same God at work.